Privacy Policy

Internet user privacy is of paramount importance to the Bank of Eastern Oregon.
  • Our goal is to maintain the trust of our guests and others who visit our web sites.  Below is information regarding Bank of Eastern Oregon's commitment to protect the privacy of users:
  • It is our policy that no information of any kind or from any source about visitors to this site is sold or released to anyone without the prior consent of the visitor or guest, or without a court order.
  • Our site uses a contact form for customers to request information from our visitors inquiring about our products and services. We collect visitor's contact information (like their email address).  The visitor's contact information may also be used to get in touch with the visitor when necessary.
Non-personally-identifiable information collected by Bank of Eastern Oregon:
  • Bank of Eastern Oregon collects the following types of non personally-identifiable information about users who visit our Web site: your IP address (a unique number assigned to every computer on the Internet); domain type (i.e., .com, .net, or .edu.); and standard information included with every communication sent on the Internet.
  • Information which Bank of Eastern Oregon can gather from this standard information includes: your browser version and type (i.e., Netscape or Internet Explorer); operating system (i.e., windows or DOS); browser language (i.e., Java or Unix); service provider (i.e., MindSpring or AOL) and; how you navigate the pages you visit within the Bank of Eastern Oregon site (e.g. which pages you view).
For additional information:
  • If you have any questions about our Privacy Policy, please contact us.
  • We suggest that you review this Privacy Policy periodically, as Bank of Eastern Oregon may update it from time to time.
Cookies:
  • If your browser allows, persistent cookies are placed on your system. These cookies remain on your system and are automatically retrieved when you return to our site at a later time. It cannot be associated with an individual, unless you choose to identify yourself.
  • All Bank of Eastern Oregon software is designed to function equally well with cookies turned off.
Please Note: 
  • Bank of Eastern Oregon never places private data inside of these cookies.  It is simply a convenient place to store a single identifier to help us recognize you when you return.
  • Bank of Eastern Oregon reminds all our customers that links in the institution’s website may not be under our control. These websites will not necessarily comply with Bank of Eastern Oregon’s “Privacy Principles” and security standards. 
  • Bank of Eastern Oregon reminds customers of their responsibility to safeguard login ID’s and passwords. In addition, commercial customers should carefully screen those employees to whom user ID’s and passwords are granted. 
  • You may review the information we collect about you and correct any errors in that information by reviewing account statements and any other correspondence from us and notifying us of any inaccurate or outdated information at the address or phone number on your statements.
Third Parties:

Bank of Eastern Oregon may use third party cookies to analyze traffic to this web site. These external services only collect aggregate data and do not create individual profiles for visitors.

Protecting your Privacy is Important to Us:

Protecting your privacy, along with your financial assets, is important to the Bank of Eastern Oregon and our employees. You have chosen to do business with us, and we recognize our obligation to keep the information you provide to us secure and confidential.
In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. We want you to understand what information we collect and how we use it. The following principles and guidelines serve as a standard for all Bank of Eastern Oregon employees for collection, use, retention and security of non-public personal information.

We Keep your Information Secure:

Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. Our employees access information about you when needed to maintain your accounts or otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you.
We have procedures that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and our policies. We take appropriate disciplinary measures to enforce employee privacy responsibilities

Information We Collect:

In the course of doing business, we may collect and use various types of information, such as information available from public records, market research and credit reports, as well as information you provide to us. We use this information to service your accounts and to help you learn more about the financial services you're interested in. We may collect "non public personal information" about you from the following sources:

  • Information we receive from you on applications or other loan and account forms;
  • Information about your transactions with us or others, and
  • Information we receive from third parties such as credit bureaus.

The definition of non public personal information includes personally identifiable financial information such as an account number and account balance and "any list, description, or other grouping of consumers (and publicly available information pertaining to them) that is derived using any personally identifiable financial information that is not publicly available."

Keeping Information Accurate:

Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement. We will correct any erroneous information as quickly as possible.

Sharing Information with Companies that Work for Us:

To assist us in offering you services, we may occasionally share information with companies that work for us, such as check-printing, credit card and ATM/debit card companies. These companies might, for example, assist us in offering you certain products and services or help us mail account statements. These companies act on our behalf and are obligated to keep the information that we provide to them confidential. We limit who receives information and what type of information is shared. We share information with the goal of bringing you greater convenience and more choices.

Disclosure of Information Outside the Bank of Eastern Oregon:

The Bank of Eastern Oregon will not sell customers or former customers personal information to a third party for the purpose of solicitation or provide your personal customer information to a third party unless 1) you authorized us to do so; 2) the information is provided to help complete a transaction initiated by you; 3) the information is provided to a reputable credit bureau or similar information reporting agency; 4) the disclosure is required or allowed by law.

Offering you Choices:

To make your financial life easier, we offer you different ways to manage your money. You also have choices when it comes to learning about new offers and services. For example, you can choose not to receive notification about any offers made by mail, telephone or E-mail. Whatever your preferences, we will honor your request. To tell us your preferences, you can:

Visit your nearby Bank of Eastern Oregon branch

Call us at the telephone number listed on your statement

Send us an e-mail
or
Write to:

Bank of Eastern Oregon, Privacy Officer
P.O. Box 39
Heppner, OR 97836

Please be sure to include complete information about each name, address and telephone number you would like excluded from the notifications.

Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address: Bank of Eastern Oregon, PO Box 39, Heppner, OR 97836.